FAQ

Ordering

How can I order from Rogelli Sportswear?

Ordering at Rogelli Sportswear is easy and fast. Your order is finalized after you have received the order confirmation in your email box. Below is a step-by-step plan to make your order as easy as possible.

1: Select your products
Select the right size and click on the 'add to cart' button. The product will now be added to your shopping cart. If you want to order more items of one product, please fill in the desired number. Did you find all the items you wanted? Then click on the shopping cart in the top right of your screen. You will then go to your order overview.

2: Check your order
In the order summary you can check whether your order is correct. Check whether the quantity, size and color are as desired. If something is not right, you can still adjust it. The prices include VAT.

3: Choose your delivery address
You can have your order delivered in two ways:
1. Deliver to your billing address
Fill in your details and leave the check mark on 'deliver to the address above'.
2. Deliver to an address other than the billing address
Fill in your details and move the box next to 'delivery address' to 'deliver to another address'.

4. Choose your desired payment method
You can choose from two types of payment methods:
1. Pay via iDEAL
2. Pay with your credit card
After choosing the desired payment method you will see an overview of the selected products. If this is all correct you will be redirected to the payment page.

Can I also buy the webshop items in the store?

Our collection is large and growing! That's awesome of course, but that's why not all stores sell our complete collection. Are you curious if there is a store near you that sells Rogelli? Go to our Store Locater.

Payment

What payment methods can I use?

On the Rogelli Sportswear Webshop you can pay with two different payment methods. You can pay safely in the webshop with iDEAL and Credit Card. With every order you will receive a clear invoice with detailed information about the order and the invoice amount.

What should I do if I get an error message on my payment?

Do you have sufficient balance on your account?
Is the payment limit of your account sufficient?
Is the 3D secure code of your Credit Card activated and set correctly?
Is the card blocked or expired?

Couldn't find a solution?
Please contact us, so we can look for a solution together.

Delivery

When can I expect my order?

We do everything possible to ship your order as soon as possible. If you have ordered before 3.00 pm on weekdays in the Rogelli Sportswear Webshop, we will send your order the same day to you. Rogelli Sportswear ships your order with DHL For You.

Can I track my order?

You can track your order via the Track & Trace service of DHL For You. When you order you will not only receive a payment and order confirmation from us in your e-mail, but also a DHL tracking number. You can view and follow the status of your package as soon as we have registered it with DHL.

When do I have to pay shipping costs?

When you place an order above €30,00 in the Netherlands or Belgium you pay no shipping costs. Do you place an order for less than €30,00? Then €4,95 will be charged for shipping costs.

Orders outside the Netherlands and Belgium?
Does your order need to be delivered across the Dutch or Belgian border? Check the Shipping page for the correct shipping costs.

Washing instructions

How often should I wash sports clothing?

We recommend washing your sports clothing immediately after you've finished your workout. This ensures that you'll start fresh the next time and can begin your next training session in clean clothes. If you've had an intense workout, it's advisable to wash your clothing as soon as possible after the training to prevent odors from lingering in the fabric. Rinsing is better for the fabric.

Why no fabric softener for sportswear?

Fabric softener is not a good idea when washing sportswear. Why? Fabric softener can reduce certain functionalities of our fabrics, such as breathability and elasticity. Fabric softener creates a thin layer over the fabric fibers, making the clothing feel soft, but this layer inhibits the fabric's breathability, causing you to sweat more and preventing your body from dissipating heat effectively. We pay a lot of attention to optimizing the breathability of our clothing, which is why we recommend washing your sports clothing without fabric softener. Moreover, fabric softener can clog the fibers, preventing water from rinsing the fabric properly.

How can I best wash my sports clothing?

Most sweat and other bodily substances accumulate on the inside of your sports clothing due to direct skin contact. Therefore, we recommend washing your sports clothing inside out. This not only helps maintain the colors and prints but also ensures that the clothing's functionalities are preserved. Additionally, it's advisable to wash your sports clothing at a lower temperature or use a rinse cycle only after a light workout. This will keep your sports clothing looking good for longer and maintain its performance. Be mindful not to use too much detergent, as detergent residues can irritate the skin and provide a breeding ground for bacteria. Air drying your sports clothing is preferable, as using a dryer can lead to quicker wear and tear. If you want to ensure that items like zippers won't damage other clothing, consider washing your items in a laundry bag.

Cycling clothing

What cycling clothing do I need?

The cycling clothing you need depends on your personal preferences and the level of intensity of your cycling rides. If you enjoy long rides and train frequently, then a cycling jersey with an aerodynamic Pro fit is a good choice. If you ride shorter distances and cycle mainly for pleasure, then a jersey with a Race or Comfort fit might be more suitable for you. Check our padding information to determine which one best suits your needs, and based on that, you can choose the right cycling shorts. Complete your cycling outfit with our cycling shoes and cycling accessories such as a helmet, cycling glasses, cycling socks, and cycling gloves.

What size of cycling clothing do I need?

To determine the right size, you can use our convenient size chart. In this chart, you can find the size you need based on the measurements of various parts of your body. This way, you'll be sure to shop for the correct men's or women's cycling clothing from Rogelli. Enjoy The Distance!

What is the difference between the three fits Comfort, Race, and Pro?

At Rogelli, you can choose from three different fits: Comfort, Race, and Pro. This applies to our cycling jerseys and cycling shorts. A Comfort fit is slightly looser around the body and offers a comfortable feel. A cycling jersey with a Comfort fit is perfect for a beginner cyclist or for someone who primarily cycles for enjoyment. The Race fit is more snug and fits closely to the body, ensuring that the cycling jersey or shorts have a streamlined fit without sacrificing comfort. For the dedicated enthusiast, there is the Pro fit. This aerodynamic fit makes a cycling jersey or shorts feel like a second skin and is often featured in the designs of our high-quality cycling jerseys and shorts.

Cycling clothing & temperature

How do I put on a shoe cover?

In the fall and winter, shoe covers are indispensable. The blog 'Why Shoe Covers are Essential' explains the importance of shoe covers. However, to fully reap the benefits of shoe covers, it's crucial to put them on correctly. For a step-by-step explanation of how to correctly put on shoe covers, consult our guide "How to Put on Shoe Covers?" This guide provides clear instructions for an optimal fit and usage, allowing you to comfortably continue cycling, even in changing weather conditions.

What clothing layers do I need for cycling in cold weather?

To effectively layer Rogelli cycling clothing, you start with a moisture-wicking base layer, followed by an insulating mid-layer for warmth, and finish with a breathable outer layer. For more information and benefits, you can read our blog "Why you should wear multiple layers for ultimate comfort." Additionally, you can find detailed information on the layering process and the specific functions of each layer in the article "Discover the Power of Layers." Moreover, you can also find suitable products to complement your cycling gear effectively on the same page.

What are the benefits of wearing an undershirt while cycling?

The moisture-wicking properties, effectively wicking away sweat to keep you dry at all times. Additionally, it also retains heat, feels soft and comfortable on the skin, and has antibacterial properties. For more information on the benefits and our products, check out "Rogelli Underwear: the foundation of your cycling outfit" so you can choose the undershirt that suits you best.

What is the best material for an undershirt for cycling clothing?

Polygiene StayFresh is a leading technology that inhibits the growth of odor-causing bacteria. This technology is integrated into the fabric, providing built-in freshness. As a result, products can be worn for longer, washed less frequently, and the product's lifespan is extended. For more information on Polygiene and Rogelli underwear, visit Rogelli.com.

What type of cycling clothing is suitable for different temperatures?

Every year, we launch a summer and a winter collection of cycling clothing. In our summer collection, we use breathable fabrics that effectively wick away sweat, specifically designed for hot temperatures. Our winter collection includes long cycling pants and winter jackets. For our winter collection, we use water and wind-resistant materials to protect you from wintry weather conditions. For the autumn season, we have long-sleeve cycling shirts in our winter collection that provide ample warmth while maintaining breathable qualities. For the spring, we recommend layering with quality base layers. Our arm and leg warmers also come in handy in the transitional seasons.

What cycling clothing for 10 degrees Celsius?

Many people wonder what cycling clothing they should wear at temperatures around 10 degrees Celsius. It's not quite cold, but it's not very warm either. The need for protection from the cold varies from person to person and depends on your personal preferences. Around these temperatures, we generally recommend layering. For the base layer, you can opt for a thermal shirt. As a second layer, you can choose a short-sleeve cycling jersey with the addition of a vest or arm warmers. To provide extra warmth, you can extend a short cycling shorts with leg warmers. For more tips on what cycling clothing to wear in spring, check out our blog.

At what temperature do I need gloves?

In our collection, you'll find gloves with long and short fingers. Gloves with long fingers are intended for the winter and are made of insulating and windproof materials to protect your hands from the cold. Our short-fingered gloves are specifically designed for the summer. The purpose of these gloves is to shield your hands, absorb shocks, and provide extra grip. Our summer gloves come with soft padding to keep your hands comfortably on the handlebars. Additionally, they offer extra grip on the handlebars due to special grip fabric.

What clothing for cycling in the rain?

In our collection, we have several rain jackets specifically designed for rainy days. Some of our rain jackets can be folded into a small package, making it easy to carry on your bike. Our waterproof shoe covers ensure that your feet stay dry in rainy conditions.

At what temperature do I need shorts when cycling?

Short cycling shorts are suitable for temperatures starting from approximately 15-20 degrees Celsius, but this can depend on the level of cloud cover. If you're unsure whether short cycling shorts will provide enough warmth for you, consider using leg warmers. Leg warmers allow you to easily extend the length of your short cycling shorts. If you're cycling and it turns out to be warmer than you expected, you can roll up the leg warmers into a compact bundle and carry them in your back pocket. Ideal!

Running Clothing

Which running attire for which temperature?

The choice for running clothing often depends on the weather. In the summer, you should opt for running clothing with high breathability, allowing the body to dissipate heat. In our collection, you can find running shirts made from breathable fabrics that wick away sweat. It's also advisable to wear short running shorts in the summer, such as 2-in-1 shorts or capris. During the winter, it's wise to layer your clothing. Start with a base layer, and layer a long-sleeved running shirt over it. A running jacket will provide optimal protection against the cold and help retain body heat.

What type of pants do I need for running?

In our collection, you'll find various types of running pants. A good pair of running pants should be functional and meet your specific needs. The exact type of pants you need depends on factors such as the weather conditions, the intensity of your training, and, of course, your personal preferences. For summer, we recommend a short running pants or capris. If you're looking for more functionality, a 2-in-1 running short might be a good option. In the winter, long running pants are a great choice. Our long running pants are made from a lined, stretchy fabric that keeps your muscles warm and comfortable.

What do you wear for running in the winter?

In the winter, you'll be dealing with low temperatures. That's why we recommend wearing multiple layers when you go running. For the first layer, you can choose a thermal shirt. Over that, wear a long-sleeved running shirt as the second layer. A running vest is a good option for the third layer. You can opt for a windproof running jacket or a running jacket with insulating properties to provide extra warmth. On rainy days, a rain jacket is a good choice.

Rainwear

Can I fold and take a rain jacket with me?

Certainly, a Rogelli rain jacket can be folded and easily carried while cycling. The cycling jackets are designed with portability in mind, allowing you to store it easily in a back pocket of your cycling jersey or jacket. The advantage of a foldable rain jacket is that you can quickly retrieve it when weather conditions change. Whether you set out on a dry day and are caught in a sudden rain shower or you're prepared for unpredictable weather forecasts, a foldable rain jacket is a practical choice in both scenarios. If you want to learn more about the benefits and features of foldable rain jackets for cyclists, read the blog "Foldable Rain Jackets for Cyclists" for additional information.

What is the difference between a rain jacket and a windbreaker?

At Rogelli, we understand the importance of choosing the right cycling clothing to ensure comfort while cycling under all conditions. A rain jacket is breathable and repels water, allowing you to stay comfortable during light rain. A rain jacket protects the upper body from cold wind and mild cold temperatures. The material is windproof and helps retain heat. In our blog, 'Rain Jacket vs. Windbreaker: What's the Difference?' we delve deeper into these distinctions and help you understand when it's best to wear a rain jacket or a windbreaker, depending on the weather conditions and your specific needs.

How do I choose the best rain jacket?

In the rainwear guide, you'll find comprehensive information about the Rogelli collection of rain jackets for men and women. In this guide, we discuss each Rogelli rain jacket in detail, including specifications and features to help you make the right choice for your needs and circumstances.