Are you a back office expert with a passion for pre-sales? Do you get satisfaction from satisfied customers?
Then this function is for you!
About Rogelli
At Rogelli we are constantly on the move, just like our customers. We are a fast -growing brand with a wide range of sportswear and we are always looking for ways to further strengthen our brand. The platforms play an important role in our international growth. With more than 25 enthusiastic colleagues we work together on one mission: inspire and motivate people to have fun during exercise.
Your role
As a back office employee you are the point of contact for our B2B customers and you manage our order processing system. Customers can contact you with questions and you ensure that they are always answered quickly and professionally. With your communication skills you translate customer requirements into the right solutions, always with enthusiasm and a customer -oriented approach. You advise, inform and inspire our customers so that they have the best possible experience. In addition, you are responsible for order processing and you actively think along to further optimize our customer service.
What are you going to do?
- Answering questions from B2B customers by telephone and e-mail
- Managing and processing customer orders in our order processing system
- Advising customers and offering the right products and services
- Translating customer wishes into suitable solutions
- Actively contribute to the further professionalization of the customer service department
- Support B2C Customer Service
Who are you?
- MBO or HBO work and thinking level.
- At least 2 years of experience with back office activities
- You are well -arranged, commercially driven and you like optimizing
- You have excellent communication skills, both in Dutch and in English
- Satisfied customers give you satisfaction
- Affinity with sport is an advantage
What do we offer you?
At Rogelli B.V. Are you not just an employee, but a full member of our sporting family. You can expect this:
- A brand new Modern Warehouse: Work in a super tight environment with the latest systems.
- Variation and challenge: No boring days, always something to do.
- Cosiness: You end up in a warm and enthusiastic team where collegiality is paramount.
- Staff credit: Score sportswear and accessories for a great price.
- Desernate: Your commitment is well rewarded.
- Sports with colleagues: Work on your fitness in our in -house gym.
- Top working conditions: Everything is well arranged.
Send your resume and motivation to jobs@rogelli.com o.v.v. Back office sales.
Acquisition in response to this advertisement is not appreciated.